Nanoconn Terms of Service

1. What Nanoconn Is

1. Nanoconn is a connected commerce platform for brands, creators and companies.
2. Nanoconn lets users create workspaces, public pages, widgets, bios, catalogs, mini-stores, carts, saved carts, stories, messages, reviews, newsletters, mailings and partner redirects.
3. Nanoconn is a technology service. Nanoconn is not the seller of products offered by merchants or partners, unless this is expressly stated for a given product or order.
4. The seller in a mini-store is the owner of the relevant workspace. The seller in a partner redirect flow is the external partner to whom the link leads.
5. Product sales by merchants require additional merchant store terms.

2. Key Definitions

• Nanoconn - the platform available at nanoconn.com and through widgets, links and integrations.
• Operator - QWERTAJ Klaudiusz Mikolap.
• User - any person using Nanoconn, including visitors, customers, subscribers, message senders, reviewers, workspace owners and administrators.
• Workspace - a brand, creator or company space in Nanoconn.
• Merchant - the owner of a workspace who publishes offers, content or operates a mini-store.
• Customer - a person using a public workspace, buying a product, subscribing to a newsletter, sending a message or leaving a review.
• Mini-store - a function where a customer places an order in Nanoconn for a merchant's product.
• Partner redirect - a function where Nanoconn shows a partner offer, but the purchase is completed outside Nanoconn, at the partner's store.
• Content - products, descriptions, images, videos, stories, links, comments, reviews, mailings, posts and other materials published by a user.

3. Who May Use the Service

Workspace owner accounts and paid Nanoconn plans are intended mainly for businesses, organizations, brands, creators and persons using Nanoconn for professional, creative, promotional or commercial purposes. If a user acts as a consumer or as a sole trader with consumer-like rights, these terms do not limit rights that cannot be excluded by mandatory law.

Nanoconn may refuse or limit a workspace if the offer, product category, use case or legal risk is inconsistent with the purpose of the platform.

4. Account and Security

Users must provide accurate data and protect their access credentials. Login may use magic links, Google OAuth or other methods made available by Nanoconn.

Users may not share unauthorized access, bypass security, scrape the platform automatically or use Nanoconn for unlawful activity.

5. Scope of the Service

Nanoconn provides tools to create and operate a workspace, including public pages, bio and widget, product catalog, partner redirect, mini-store, checkout, discount codes, stories, external links, messages, autoresponder, reviews, newsletters, mailings, analytics, partner imports, media, integrations and accessibility settings.

Nanoconn is developed iteratively. Features may be added, changed, limited, removed or moved to paid plans.

6. Merchant Responsibility

The merchant is responsible for its workspace, offers, prices, promotions, stock, variants, images, descriptions, claims, links, stories, comments, mailings, newsletter, customer service, delivery, returns, complaints and legal compliance.

The merchant must have rights to all materials published in Nanoconn, including images, videos, text, names, trademarks and product data.

If a merchant targets customers outside Poland, the merchant is responsible for providing documents, pre-contract information, language support, taxes, accessibility, delivery, returns, complaints and product compliance required for the target market.

Nanoconn tools such as content checkers, SEO suggestions or imported data help organize work, but they are not legal advice and do not guarantee compliance.

7. Sales in the Mini-Store

If a workspace uses the mini-store, the merchant is the seller unless the checkout or product page clearly says otherwise.

Before an order is placed, the checkout should show the seller, product, variant, price, delivery costs, payment method, fulfilment method, withdrawal and complaint information and store documents.

Nanoconn may provide the technical checkout, cart, payments, e-mails, admin panel, analytics and order data, but does not take over the merchant's responsibility for the product, description, conformity with contract, delivery, return or complaint handling.

8. Partner Redirect

In partner redirect flows, Nanoconn may show partner products, prices, images, variants, descriptions, discount codes and links. The final price, stock, variant availability, delivery, payment, returns, complaints and fulfilment may depend on the partner and the partner's terms.

Clicking a partner link may take the user outside Nanoconn. Further use of the external store is governed by that partner's terms and privacy policy.

If an offer, link, code, cart or story is sponsored, affiliate, promotional or partner-related, Nanoconn or the merchant marks this in a way appropriate for the function.

9. Nanoconn Prices and Payments

Nanoconn may be a paid service for merchants. Price, billing period, taxes, invoices and plan information are shown before entering into a paid Nanoconn service.

Payments may be handled by an external payment provider. Nanoconn does not store full card data.

If a consumer buys a paid Nanoconn service, the consumer may have a 14-day right of withdrawal. If the consumer asks for the service to start before that period ends, statutory rules on withdrawal and payment for services already provided apply.

10. Newsletters, Reviews and Messages

Newsletters and commercial communication require consent unless the law allows a different basis. Each marketing mailing must allow unsubscribe.

Merchants are responsible for the content and legality of their newsletters, mailings, autoresponders and customer communication.

Reviews may be published, moderated, hidden or removed if they violate the law, these terms, third-party rights, review rules or are unrelated to the product. If Nanoconn or a merchant says reviews are verified, proportionate verification measures must be used and described.

11. User Content and Reports

Users are responsible for the content they publish or submit. Nanoconn may moderate or restrict content if it is unlawful, violates these terms, security, third-party rights or proper platform operation.

Reports of unlawful content may be sent to legal@nanoconn.com or through an available reporting form. A report should identify the content, reason, contact details and a good-faith statement.

12. Prohibited Products and Categories

Without separate written consent from Nanoconn, the platform may not be used to sell or promote alcohol, tobacco or nicotine products, psychoactive substances, medicines, medical devices or regulated products, weapons, hazardous materials, financial or gambling services, adult content, infringing products, illegal products or products violating sanctions.

Nanoconn may extend the list of prohibited or approval-only categories when needed for legal, operational or reputational reasons.

13. Accessibility

Nanoconn designs and develops the service with digital accessibility in mind, including readability, keyboard use, contrast, focus order and alternative text where Nanoconn controls the interface.

Nanoconn does not guarantee that all user-published content or external partner services are accessible. Merchants are responsible for the accessibility of content they publish.

Accessibility issues may be reported to support@nanoconn.com.

14. Personal Data

Data processing is described in the Nanoconn Privacy and Cookies Policy. For merchant customer data, Nanoconn may act as a processor under a Data Processing Agreement. Merchants must provide their own privacy policy for their customers.

15. Liability

Nanoconn is responsible for providing the technical service in accordance with these terms and mandatory law. Nanoconn is not responsible for merchant or partner products, their quality, legality, safety, availability, descriptions, claims, delivery, returns, complaints, taxes or compliance, unless mandatory law provides otherwise or Nanoconn expressly acts as the seller.

For business users, to the maximum extent permitted by law, Nanoconn's liability is limited to actual damage and the amount paid to Nanoconn by that merchant for the last 3 months of the service.

16. Complaints About Nanoconn

Complaints about the Nanoconn service may be sent to support@nanoconn.com. Complaints about a product, delivery, return or product complaint should be sent to the seller indicated at the order.

17. Governing Law and Language

These terms are governed by Polish law. For consumers, nothing in these terms limits rights granted by mandatory law. If a consumer is located in a country to which Nanoconn or a merchant actively directs activities, the choice of Polish law does not deprive that consumer of mandatory protection under the law of the consumer's habitual residence, where such rules apply.

The Polish version is the source version. English and other translations are informational unless mandatory law requires otherwise for a consumer.